Our co-founder, Dr. Bill Webster.

Dr. Bill Webster is delighted to be one of the Co-Founders of When Life Changes. He is a qualified grief counsellor, renowned author, and well-known international speaker. He brings a unique blend of personal experience, academic education and many years of practical application to his work. Dr. Bill combines his own stories of loss with his knowledge to bring a sense of comfort to you on your own unique journey

Our co-founder, Malcolm Flanders

Through his work and experiences in the funeral industry over the last nine years, Malcolm has observed the challenges that bereaved people and families face. Grief is a journey, one that none of us would wish to choose, but all of us must walk at some stage. During those delicate times, life can feel overwhelming and uncertain. Sometimes, you don’t want company – you just want to get help and support in the privacy of your own home to help you navigate through the next few days, weeks and months. Malcolm has worked with Dr Bill Webster for many years, and the way in which Dr Bill authentically and uniquely supports grieving people convinced him that When Life Changes offered a different way of delivering that support.    

Our co-founder, Karen Trickett

After working with independent funeral directors for a number of years, Karen has seen first hand the support people who are newly bereaved need. Karen lost her lovely mum seven years ago and there is not a day when she doesn’t miss her. She launched When Life Changes with Bill and Malcolm in order to provide a bit of support to those who are grieving for their loved ones. We can’t bring them back but we can give a little bit of reassurance, guidance and support. We hope it helps.